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Local 4092 - Bulletins
2020
Access to Public Services
Voluntary Testing
Vacation Payout
Layover Safety
Pay Errors
July Recalls
Face Coverings
Payment for benefits
T1 Access Procedures
SD Flying as FA
TAWC programs
Seniority Layoff Number
Surplus Update 21
Surplus Update 20
Surplus Update 19
Local mitigation bulletin
Surplus Update 18
Surplus Update 17
Surplus Update 16
Surplus Update 15
Surplus Update 14
WIP Q & A
Surplus Update 13
Referendum Vote
Surplus Update 12
Security by pass & Travel to Germany
WIP continuation of coverage
General Meeting Cancelled
Raic Renewal
Surplus Update 11
CEWS Q & A #2
Check your Pay Statements
CEWS Bid Extension
Surplus Update 10
CERB & Pension Buyback
SecretaryTreasurer Message
CEWS Q & A
Surplus Update 9
Surplus Update 8
Surplus Update 7
Surplus Update 6
Surplus Update 5
Surplus Update 4
COVID - Useful information
Employee Parking
Surplus Update 3
Surplus Update 2
Surplus 2 Q & A
Surplus Update1
Essential Services Letter
Letter to Ministers
Surplus staffing & lay off
It was the best of times...
YYZ Work Place Update
March 2020 Bulletin
Compassion and Care
2019
2020 Membership Meeting Dates
Human Rights
November
September
End of Summer
MMN & eClaim
General Holiday Pay Policy Grievance
Airline Division Survey
Convention Resolutions & Grievances
Component Grievance Update
International Flight Attendant Day
May Bulletin
March Bulletin
Youth Exchange Program
Layover Security
2018
Bus, meetings, smoke & booking crew rest
Reassignment or Draft?
RDO Premium, WestJet, C-27 & Grooming
By Law Referendum Results
Reserve RDO Premium
Briefing on the Bus
May 2018 bulletin
Drugs -Special Authorization
Late March 2018 Bulletin
March 2018 Bulletin
Crew Rest Committee Update
2018 Tax & Legislative Changes
2017
Christmas, Compassion & Care
December 2017 -Holiday blues, Master Plan, Office hours, Flair & Ending Violence
November 2017 - Money. Maternity, Labour Code, Contacts & Meeting Dates
October 2017 - Convention Bulletin
September 2017 - FADAP, DH, Solidariity, Pharmacare, Labour Day & Local meeting
August 2017 - Change of Meeting date, Track your sick time and demand tax fairness
**Crew Rest on LOU flights**
July 2017 - Awards, Resolutions, Books Offs,Privatization, Ground Duty & A Canada Day Lament
June 2017 - Tag You're it!
January 2017 - Taxes, trading, grievances & marching..
March 8 - International Women's Day
March 2017 - Sick leave, draft...Privacy at the Airport
April 5 - Money, Passports, Privatization & Childcare
** On Board Crew Rest **
May - Convention and 2017 Local Meeting Dates
June - Brevets, Local Meeting & PBS
2016
December 2016 -Vote, Money, Hours & Hoildays
December 2016 - Continuous Book Off, Best 3 Years, C-27, Leap Manifesto
November 2016- Radiation, Reform & Safer Skies
September 2016 Big Bulletin
August 2016 -Crew Rest, Expenses, Layovers, Health Benefits, GoodLife & TPP
July 2016 -Contact, National Reports, IST & CPP
June 2016 - Safety Pulse
June 2016 - Meeting, Reconfiguration, & A Better Plan for Us All
May 2016 - Meeting, Crew rest, Special Dinners & Wildfire Relief
April 2016 - Clarification to Crew Rest
April 2016- Cash, Crew Rest, By-laws, Budgets & "Mincome"
March 2016
March 2016 - UP Express, CLIFF, Claim Secure...
January - DH, DOT, COP & 2016
February 2016 Bulletin
2015
April - Where one thread breaks
May - Local Update
May - Politics, Privitization,...
May - Have you been harmed...
May - Are your manuals up to date?
May - New Wheelchair Passenger...
August - Local Update
August - Newsletter
October - Think your vote doesn't count?
October -Newsletter
November- Report from CUPE National Convention
Good Life Deal for 2016
2015 Ratificaiton Vote Results
November- Checks, Stress & Pharmacare
December- Security Starts with You
December - One Clinic, Two rallies, Social Media...
December - Power Packs - When are they Boarded?
2020
Access to Public Services
Voluntary Testing
Vacation Payout
Layover Safety
Pay Errors
July Recalls
Face Coverings
Payment for benefits
T1 Access Procedures
SD Flying as FA
TAWC programs
Seniority Layoff Number
Surplus Update 21
Surplus Update 20
Surplus Update 19
Local mitigation bulletin
Surplus Update 18
Surplus Update 17
Surplus Update 16
Surplus Update 15
Surplus Update 14
WIP Q & A
Surplus Update 13
Referendum Vote
Surplus Update 12
Security by pass & Travel to Germany
WIP continuation of coverage
General Meeting Cancelled
Raic Renewal
Surplus Update 11
CEWS Q & A #2
Check your Pay Statements
CEWS Bid Extension
Surplus Update 10
CERB & Pension Buyback
SecretaryTreasurer Message
CEWS Q & A
Surplus Update 9
Surplus Update 8
Surplus Update 7
Surplus Update 6
Surplus Update 5
Surplus Update 4
COVID - Useful information
Employee Parking
Surplus Update 3
Surplus Update 2
Surplus 2 Q & A
Surplus Update1
Essential Services Letter
Letter to Ministers
Surplus staffing & lay off
It was the best of times...
YYZ Work Place Update
March 2020 Bulletin
Compassion and Care
2019
2020 Membership Meeting Dates
Human Rights
November
September
End of Summer
MMN & eClaim
General Holiday Pay Policy Grievance
Airline Division Survey
Convention Resolutions & Grievances
Component Grievance Update
International Flight Attendant Day
May Bulletin
March Bulletin
Youth Exchange Program
Layover Security
2018
Bus, meetings, smoke & booking crew rest
Reassignment or Draft?
RDO Premium, WestJet, C-27 & Grooming
By Law Referendum Results
Reserve RDO Premium
Briefing on the Bus
May 2018 bulletin
Drugs -Special Authorization
Late March 2018 Bulletin
March 2018 Bulletin
Crew Rest Committee Update
2018 Tax & Legislative Changes
2017
Christmas, Compassion & Care
December 2017 -Holiday blues, Master Plan, Office hours, Flair & Ending Violence
November 2017 - Money. Maternity, Labour Code, Contacts & Meeting Dates
October 2017 - Convention Bulletin
September 2017 - FADAP, DH, Solidariity, Pharmacare, Labour Day & Local meeting
August 2017 - Change of Meeting date, Track your sick time and demand tax fairness
**Crew Rest on LOU flights**
July 2017 - Awards, Resolutions, Books Offs,Privatization, Ground Duty & A Canada Day Lament
June 2017 - Tag You're it!
January 2017 - Taxes, trading, grievances & marching..
March 8 - International Women's Day
March 2017 - Sick leave, draft...Privacy at the Airport
April 5 - Money, Passports, Privatization & Childcare
** On Board Crew Rest **
May - Convention and 2017 Local Meeting Dates
June - Brevets, Local Meeting & PBS
2016
December 2016 -Vote, Money, Hours & Hoildays
December 2016 - Continuous Book Off, Best 3 Years, C-27, Leap Manifesto
November 2016- Radiation, Reform & Safer Skies
September 2016 Big Bulletin
August 2016 -Crew Rest, Expenses, Layovers, Health Benefits, GoodLife & TPP
July 2016 -Contact, National Reports, IST & CPP
June 2016 - Safety Pulse
June 2016 - Meeting, Reconfiguration, & A Better Plan for Us All
May 2016 - Meeting, Crew rest, Special Dinners & Wildfire Relief
April 2016 - Clarification to Crew Rest
April 2016- Cash, Crew Rest, By-laws, Budgets & "Mincome"
March 2016
March 2016 - UP Express, CLIFF, Claim Secure...
January - DH, DOT, COP & 2016
February 2016 Bulletin
2015
April - Where one thread breaks
May - Local Update
May - Politics, Privitization,...
May - Have you been harmed...
May - Are your manuals up to date?
May - New Wheelchair Passenger...
August - Local Update
August - Newsletter
October - Think your vote doesn't count?
October -Newsletter
November- Report from CUPE National Convention
Good Life Deal for 2016
2015 Ratificaiton Vote Results
November- Checks, Stress & Pharmacare
December- Security Starts with You
December - One Clinic, Two rallies, Social Media...
December - Power Packs - When are they Boarded?
News
COVID-19 & The Right To Refuse Dangerous Work
Right to Know, Right to Participate, Right to Refuse
With regards to the countless reports concerning grooming, no masks, no gloves and limited wipes, we remind you that the company has committed to boarding these and you have the power to request that these items be boarded prior to departure. Operations should not take precedence over the receipt of these precautionary and required tools that are there for your safety and the safety of our passengers.
Please continue to report any issues with the above through the proper Air Canada reporting channels as well as a copy to your Union.
COVID-19 has resulted in a high demand for information on the right to refuse dangerous work. Please take note that work refusals are intended to be a last resort.
It is highly advised, if possible, to file a health and safety complaint and follow up via email with a manager to attempt to resolve your concern PRIOR to arriving at work. This does not reduce or remove your right to refuse dangerous work. What it does is provide the employer extra time to try to fix the issue at the root of your concern, which is beneficial to everyone.
You can file a health and safety complaint by logging into ACAeronet > Safety > Submit a report/SIMS at Mainline or by logging into AQD at Rouge.
The company may be experiencing a high volume of reports, so we suggest following up with a manager regarding your formal complaint via phone or email
Let the Union know
Please take note:
YOU NEED TO BE AT WORK TO REFUSE and it needs to be in good faith.
STEP 1 is between yourself and the company - As per the Canada Labour Code the Union will not be present at this stage.
STEP 1 does not go on indefinitely. If the company is unable to resolve your concern and you still believe you’re in danger you may move on to step 2 at which point your union H&S reps will be involved alongside their management colleagues from the joint H&S committee (see bulletin mentioned below for details).
NO ONE except for a safety official from Transport Canada or Employment Social Development Canada can tell you there is no danger (including making a decision about imminent or serious threat). Nor can anyone except such an official force you to go back to work.
You cannot be threatened or disciplined.
You do not lose pay (reassignment may apply)
You have a right to be present for every part of the investigation including any conversations with other departments and any experts.
The Union’s work refusal bulletin contains more details and can be obtained by sending a blank email to rtr@accomponent.ca. We recommend that it be consulted in conjunction with the information in your manual at the end of chapter 2.
Click here for PDF guide on the Right to Refuse.
Right to Know, Right to Participate, Right to Refuse
With regards to the countless reports concerning grooming, no masks, no gloves and limited wipes, we remind you that the company has committed to boarding these and you have the power to request that these items be boarded prior to departure. Operations should not take precedence over the receipt of these precautionary and required tools that are there for your safety and the safety of our passengers.
Please continue to report any issues with the above through the proper Air Canada reporting channels as well as a copy to your Union.
COVID-19 has resulted in a high demand for information on the right to refuse dangerous work. Please take note that work refusals are intended to be a last resort.
It is highly advised, if possible, to file a health and safety complaint and follow up via email with a manager to attempt to resolve your concern PRIOR to arriving at work. This does not reduce or remove your right to refuse dangerous work. What it does is provide the employer extra time to try to fix the issue at the root of your concern, which is beneficial to everyone.
You can file a health and safety complaint by logging into ACAeronet > Safety > Submit a report/SIMS at Mainline or by logging into AQD at Rouge.
The company may be experiencing a high volume of reports, so we suggest following up with a manager regarding your formal complaint via phone or email
Let the Union know
Please take note:
YOU NEED TO BE AT WORK TO REFUSE and it needs to be in good faith.
STEP 1 is between yourself and the company - As per the Canada Labour Code the Union will not be present at this stage.
STEP 1 does not go on indefinitely. If the company is unable to resolve your concern and you still believe you’re in danger you may move on to step 2 at which point your union H&S reps will be involved alongside their management colleagues from the joint H&S committee (see bulletin mentioned below for details).
NO ONE except for a safety official from Transport Canada or Employment Social Development Canada can tell you there is no danger (including making a decision about imminent or serious threat). Nor can anyone except such an official force you to go back to work.
You cannot be threatened or disciplined.
You do not lose pay (reassignment may apply)
You have a right to be present for every part of the investigation including any conversations with other departments and any experts.
The Union’s work refusal bulletin contains more details and can be obtained by sending a blank email to rtr@accomponent.ca. We recommend that it be consulted in conjunction with the information in your manual at the end of chapter 2.
Click here for PDF guide on the Right to Refuse.
COVID-19 & Reporting Health & Safety Complaints
Throughout the COVID-19 experience we have received many emails asking what we are doing to address this virus at the Health and Safety Committee level. Our answer has been consistent: “We’re doing what the reports show we should be doing. Have you filed a health and safety complaint?” The answer is almost always NO.
This needs to change.
We will not forward emails addressed to the union to the company, or screenshot social media posts. In many cases we cannot even discuss these without identifying our members. This would be a massive breach of trust and confidentiality. What’s on FB stays on FB enjoy all the likes ..
This is why we need reports. They are submitted directly to the company, so we know we can refer to them and work off of them. They’re also trackable and generate crucial stats that carry a lot more weight when recommending a change to senior management than “things we heard on FB”.
Take a few minutes to give your committees the tools they need to represent you. If you have time to post on Facebook, or Yammer, or to write an email – you have the time to file a formal report.
Here’s how to send a health and safety complaint e-report:
MAINLINE:
ACAeronet > Safety > Submit a report/SIMS
You will pass through two login screens
Click on the e-report tab in the top left of the screen
Select health and safety complaint from the menu on the right
A pop-up will appear
Remember to use your Air Canada email address
Before clicking “submit” verify the “set department” button just to the left and ensure IFS DEPARTMENT is selected.
We suggest typing the text of your complaint in a blank email so that it isn’t lost if there is a problem submitting.
If you are an in-charge, you may file your health and safety complaint on your iPad.
Your union H&S reps will be able to see your report in the safety system but send us an email to let us know you’ve submitted it with the report reference number.
ROUGE:
Log into Aeronet and into AQD reporting portal
Select an IFS Occupational Health and Safety eReport.
Refer to chapter 2 in your PUB for instructions
Ensure to provide a copy to the union by emailing health.safety@cupe4098.ca
If you’re having trouble with e-reporting reach out to us. We’ll be happy to assist and/or to put you in touch with the correct manager.The Three Fundamental Health & Safety Rights
The Canada Labour Code Part II provides three fundamental rights to all employees covered by federal health and safety legislation. The law also protects employees from discipline when exercising their safety rights and/or duties as long as they act in good faith. This applies to all employees regardless of any probationary period.
Remember these three rights. They'll keep you and your colleagues safe when put to practice.
1. The right to know
Never feel silly to ask a question. It is your legal right to know about anything that could affect your health & safety in the workplace.
The Federal Labour Program explains it like this:
Through the provisions of the Code, employees have the right to be informed of known or foreseeable hazards in the work place and to be provided with the information, instruction, training and supervision necessary to protect their health and safety.
This right to know is strengthened by ensuring that the methods of communication are appropriate for all employees, including employees with special needs.
Through their health and safety committees or representatives, employees are given the right to have access to government or employer reports relating to the health and safety of employees, but do not have access to medical records of any person except with that person’s consent.
2. The right to participate
You participate by filing reports, health and safety complaints, and by being present for all elements of an investigation in a work refusal. You also participate by following the standard operating procedures provided by the company, which are intended to promote safety in the workplace. If you choose to refer a health and safety complaint to your local workplace health & safety committee, your Union representatives then participate on your behalf.
Remember that it is both your right and also your duty to participate by reporting all hazards, potential hazards and accidents/occupational illnesses to the company. It is much harder for the company to inform employees of hazards and for it to eliminate them, and for health and safety committees to do their work if they aren’t reported!
3. The right to refuse dangerous work.
Under the Canada Labour Code Part II, employees have the right to refuse dangerous work without risking or losing their wages and without fear of discipline as long as the refusal is made in good faith, and subject to certain conditions including measures to prevent placing other people at risk.
Throughout the COVID-19 experience we have received many emails asking what we are doing to address this virus at the Health and Safety Committee level. Our answer has been consistent: “We’re doing what the reports show we should be doing. Have you filed a health and safety complaint?” The answer is almost always NO.
This needs to change.
We will not forward emails addressed to the union to the company, or screenshot social media posts. In many cases we cannot even discuss these without identifying our members. This would be a massive breach of trust and confidentiality. What’s on FB stays on FB enjoy all the likes ..
This is why we need reports. They are submitted directly to the company, so we know we can refer to them and work off of them. They’re also trackable and generate crucial stats that carry a lot more weight when recommending a change to senior management than “things we heard on FB”.
Take a few minutes to give your committees the tools they need to represent you. If you have time to post on Facebook, or Yammer, or to write an email – you have the time to file a formal report.
Here’s how to send a health and safety complaint e-report:
MAINLINE:
ACAeronet > Safety > Submit a report/SIMS
You will pass through two login screens
Click on the e-report tab in the top left of the screen
Select health and safety complaint from the menu on the right
A pop-up will appear
Remember to use your Air Canada email address
Before clicking “submit” verify the “set department” button just to the left and ensure IFS DEPARTMENT is selected.
We suggest typing the text of your complaint in a blank email so that it isn’t lost if there is a problem submitting.
If you are an in-charge, you may file your health and safety complaint on your iPad.
Your union H&S reps will be able to see your report in the safety system but send us an email to let us know you’ve submitted it with the report reference number.
ROUGE:
Log into Aeronet and into AQD reporting portal
Select an IFS Occupational Health and Safety eReport.
Refer to chapter 2 in your PUB for instructions
Ensure to provide a copy to the union by emailing health.safety@cupe4098.ca
If you’re having trouble with e-reporting reach out to us. We’ll be happy to assist and/or to put you in touch with the correct manager.The Three Fundamental Health & Safety Rights
The Canada Labour Code Part II provides three fundamental rights to all employees covered by federal health and safety legislation. The law also protects employees from discipline when exercising their safety rights and/or duties as long as they act in good faith. This applies to all employees regardless of any probationary period.
Remember these three rights. They'll keep you and your colleagues safe when put to practice.
1. The right to know
Never feel silly to ask a question. It is your legal right to know about anything that could affect your health & safety in the workplace.
The Federal Labour Program explains it like this:
Through the provisions of the Code, employees have the right to be informed of known or foreseeable hazards in the work place and to be provided with the information, instruction, training and supervision necessary to protect their health and safety.
This right to know is strengthened by ensuring that the methods of communication are appropriate for all employees, including employees with special needs.
Through their health and safety committees or representatives, employees are given the right to have access to government or employer reports relating to the health and safety of employees, but do not have access to medical records of any person except with that person’s consent.
2. The right to participate
You participate by filing reports, health and safety complaints, and by being present for all elements of an investigation in a work refusal. You also participate by following the standard operating procedures provided by the company, which are intended to promote safety in the workplace. If you choose to refer a health and safety complaint to your local workplace health & safety committee, your Union representatives then participate on your behalf.
Remember that it is both your right and also your duty to participate by reporting all hazards, potential hazards and accidents/occupational illnesses to the company. It is much harder for the company to inform employees of hazards and for it to eliminate them, and for health and safety committees to do their work if they aren’t reported!
3. The right to refuse dangerous work.
Under the Canada Labour Code Part II, employees have the right to refuse dangerous work without risking or losing their wages and without fear of discipline as long as the refusal is made in good faith, and subject to certain conditions including measures to prevent placing other people at risk.
Have you fallen ill? Are you being refused service?
We want you to know that as this pandemic unfolds there should be no shame or fear of reaching out for support if you fall ill and are diagnosed with COVID-19. Nor should there be if a family member is.
Please know that in a recent shift, the Union has NOT been advised of specific member details regarding recent confirmed cases. While we sort this out, please don’t be shy to reach out and let us know your situation so that we may assist in any way we can.
While it is understandable that our members may be referred to their provincial health hotlines and requested to visit special clinics if they are exhibiting symptoms of illness associated with COVID-19, the Union is very concerned by reports from healthy non-symptomatic members that they are being denied regular routine services purely based on their profession as cabin crew.
We need your assistance IMMEDIATELY in order to address this issue with the relevant authorities and professional associations.
If you have been denied services specifically because you are cabin crew, and you are not high risk (in self-isolation due to contact with someone who has COVID-19 or showing symptoms of illness) please email us at contact@accomponent.ca with the following:
- Any specifics about the incident that you feel comfortable providing. We will respect your privacy.
- The date, name of the facility, city and province.
We want you to know that as this pandemic unfolds there should be no shame or fear of reaching out for support if you fall ill and are diagnosed with COVID-19. Nor should there be if a family member is.
Please know that in a recent shift, the Union has NOT been advised of specific member details regarding recent confirmed cases. While we sort this out, please don’t be shy to reach out and let us know your situation so that we may assist in any way we can.
While it is understandable that our members may be referred to their provincial health hotlines and requested to visit special clinics if they are exhibiting symptoms of illness associated with COVID-19, the Union is very concerned by reports from healthy non-symptomatic members that they are being denied regular routine services purely based on their profession as cabin crew.
We need your assistance IMMEDIATELY in order to address this issue with the relevant authorities and professional associations.
If you have been denied services specifically because you are cabin crew, and you are not high risk (in self-isolation due to contact with someone who has COVID-19 or showing symptoms of illness) please email us at contact@accomponent.ca with the following:
- Any specifics about the incident that you feel comfortable providing. We will respect your privacy.
- The date, name of the facility, city and province.
COVID-19 - Filing a Workplace Insurance Claim
We are facing extremely challenging times not only personally but in our industry. We are all in this together and in the spirit of providing up-to-date useful information we have developed this communication and will be closely monitoring the situation and we will do our best to provide updated information regularly. We strongly recommend that you regularly check updated information using links included within. See below for info bases other than YYZ.
UPDATE:
If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please contact or your local public health unit. Telehealth Ontario 1-866-797-0000
Ontario has announced new measures to prepare for the spread of the virus in our province.
In an effort to keep COVID-19 patients away from the emergency rooms, the province is setting up dedicated screening facilities. Do not call 911 unless it is an emergency.
The first assessment centres will be established at the following hospitals and health facilities:
* North York General Hospital (4001 Leslie St, North York, ON M2K 1E1)
* Scarborough Health Network (3050 Lawrence Ave E, Scarborough, ON M1P 2V5)
* Mackenzie Health (Ilan Ramon Blvd, Vaughan, ON L6A 4P9)
* Trillium Health Partners (100 Queensway W, Mississauga, ON L5B 1B8)
* Peel Memorial Centre for Integrated Health and Wellness (20 Lynch St, Brampton, ON L6W 2Z8)
If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please contact Telehealth at (1-866-797-0000), or your local public health unit.
COVID-19 symptoms range from common to severe respiratory illnesses and include:
Fever
• Cough
• Muscle aches and tiredness
• Difficulty breathing
We also would like to inform you that the following COVID-19 Community Assessment Centres are / will be available to facilitate testing for possible cases of the coronavirus.
• As of March 12. 2020: Toronto's Michael Garron Hospital opened a COVID-19 screening and assessment centre for people with signs and symptoms of COVID-19 (825 Coxwell Ave.) – please see link, as you need to call first – by appointment only which they assess when you call: https://www.tehn.ca/programs-services/covid-19-assessment-centre
• Starting on Monday, 16-Mar-2020 Toronto Public Health will be doing on site testing for COVID-19 at St. Michael's Hospital Li Ka Shing Knowledge Institute (38 Shuter St, Toronto)
• Women's College Hospital will also be a COVID-19 Community Assessment Centre site soon (76 Grenville St, Toronto).
WSIB ONTARIO – verbal direction from the WSIB (Mainline & Rouge Bases)
Follow the Public Health directives and self quarantine
File a WSIB FORM 6 and upload it electronically or mail it to the WSIB https://www.wsib.ca/sites/default/files/2019-02/0006a_fs_09_15.pdf
Contact the WSIB directly by phone and explain that you are a cabin crew member who has filed a FORM 6 but cannot file the FORM 8 yet as you are in quarantine
After the quarantine period has ended or testing positive for COVID-19 have your doctor file a FORM 8 https://www.wsib.ca/sites/default/files/2019-02/0008a_08_11_fs_rv_09_18.pdf
Provide a copy of FORM 8 immediately to Air Canada Base Management, retain a copy for your records
If you are having difficulty getting an appointment with a doctor or clinic to have FORM 8 completed call the WSIB immediately and seek directive
Continue to keep the WSIB updated on your situation if you have filed a claim
You have six months from the date of the accident or occupational disease, from the time you learn of the diagnosis to file a claim
Workplace Safety & Insurance Board
200 Front Street West
Toronto, Ontario M5V 3J1
Telephone: 416-344-1000
Toll free: 1-800-387-0750
https://www.wsib.ca/en/contact-us
WSIB COVID-19 Update
https://www.wsib.ca/en/novel-coronavirus-covid-19-update
THIS IS WHAT WE KNOW TODAY, as the situation is rapidly changing:
FIRST - Follow Public Health Guidelines
If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please contact or your local public health unit.
Health link British Columbia 811
Health Link Alberta 811
Telehealth Ontario1-866-797-0000
Gouvernement du Québec1 877 644-4545
YVR Base
BC CENTRE FOR DISEASE CONTROL
http://www.bccdc.ca/health-info/diseases-conditions/covid-19
HEALTH LINK BC
https://www.healthlinkbc.ca/health-feature/coronavirus-disease-covid-19
BC COVID-19 Symptom Self-Assessment Tool
https://covid19.thrive.health/British Columbians can call 811 for free from anywhere in the province to speak with a registered nurse about their health, including the novel coronavirus and COVID-19. The hotline is for anyone who suspects they have the illness, are showing symptoms related to COVID-19.
Hotline 1-888-COVID19 or 1-888-268-4319, between 7:30 a.m. to 8 p.m. every day, for the latest information on travel recommendations, social distancing, and supports and resources available from the provincial and federal governments.
YYC Base
HEALTH SERVICES ALBERTA
https://www.albertahealthservices.ca/topics/Page16944.aspx
SELF ASSESSMENT TOOL ALBERTA
https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx
HEALTH LINK ALBERTA
https://www.albertahealthservices.ca/assets/healthinfo/link/index.html If you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home and call Health Link 811. If you are not seriously ill, do not go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first. Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.
YUL Mainline & Rouge Bases
Gouvernement du Québec
Santé Montréal
https://santemontreal.qc.ca/en/public/coronavirus-covid-19/
If you think you have COVID-19 infection, call 1 877 644-4545 (toll free) first. A nurse will assess your situation and recommend what to do next. If a medical consultation in a specialized COVID-19 clinic is required, the nurse will book an appointment for you. If your state of health indicates that you require hospitalization, the Jewish General (adults) and Sainte-Justine’s (children) are the hospitals designated to treat confirmed cases.
SECOND - How to file a Workplace Insurance Claim due to COVID-19 exposure?
WORKSAFE BC filing a claim in British Columbia
https://www.worksafebc.com/en/claims/report-workplace-injury-illness
Report a workplace injury or disease
Call Teleclaim @ 1-888-WORKERS (1.888.967.5377)
WORKERS COMPENSATION BOARD ALBERTA - Filing a claim in Alberta
https://www.wcb.ab.ca/claims/report-an-injury/for-workers.html
CNESST - Filing a claim in Quebec (Mainline & Rouge Bases)
https://www.cnesst.gouv.qc.ca/salle-de-presse/Pages/coronavirus.aspx?utm_source=CNESST&utm_medium=Carrousel-accueil&utm_campaign=Vous_avez_des_questions_sur_le_coronavirus_(COVID-19)
THIRD – Continue to follow Air Canada Sick Leave Policy and monitor Communications
Air Canada COVID-19 UPDATE
Please pay attention to your health at all times and remain in communication with your Wellness Team. If you develop fever, cough, or have difficulty breathing, please seek guidance from your health provider and if directed to do so, self-isolate to be excluded from working flights until cleared.
We have a through and immediate process that we use to notify you if you have been on a flight with a confirmed COVID-19. We provide you with clear guidance and remove you from your flights with pay for up to 14 days beginning on the date you were exposed to a confirmed passenger. We remain fully committed to this process that helps limit the virus spread, protects privacy and ensures that you are made aware as soon as possible of any possible exposure.
Air Canada Network route suspensions
Please continue to check for the most up-to-date route suspension information. https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2020/china-travel.html
Air Canada Mainline Sick Leave Policy E-Pub
Home > About You > Performance and Expectations > Attendance
Air Canada Rouge Sick Leave Policy E-Pub
Acaeronet > Rouge > Manuals-Forms > Cabin Safety and Inflight Service > ePub
We are facing extremely challenging times not only personally but in our industry. We are all in this together and in the spirit of providing up-to-date useful information we have developed this communication and will be closely monitoring the situation and we will do our best to provide updated information regularly. We strongly recommend that you regularly check updated information using links included within. See below for info bases other than YYZ.
UPDATE:
If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please contact or your local public health unit. Telehealth Ontario 1-866-797-0000
Ontario has announced new measures to prepare for the spread of the virus in our province.
In an effort to keep COVID-19 patients away from the emergency rooms, the province is setting up dedicated screening facilities. Do not call 911 unless it is an emergency.
The first assessment centres will be established at the following hospitals and health facilities:
* North York General Hospital (4001 Leslie St, North York, ON M2K 1E1)
* Scarborough Health Network (3050 Lawrence Ave E, Scarborough, ON M1P 2V5)
* Mackenzie Health (Ilan Ramon Blvd, Vaughan, ON L6A 4P9)
* Trillium Health Partners (100 Queensway W, Mississauga, ON L5B 1B8)
* Peel Memorial Centre for Integrated Health and Wellness (20 Lynch St, Brampton, ON L6W 2Z8)
If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please contact Telehealth at (1-866-797-0000), or your local public health unit.
COVID-19 symptoms range from common to severe respiratory illnesses and include:
Fever
• Cough
• Muscle aches and tiredness
• Difficulty breathing
We also would like to inform you that the following COVID-19 Community Assessment Centres are / will be available to facilitate testing for possible cases of the coronavirus.
• As of March 12. 2020: Toronto's Michael Garron Hospital opened a COVID-19 screening and assessment centre for people with signs and symptoms of COVID-19 (825 Coxwell Ave.) – please see link, as you need to call first – by appointment only which they assess when you call: https://www.tehn.ca/programs-services/covid-19-assessment-centre
• Starting on Monday, 16-Mar-2020 Toronto Public Health will be doing on site testing for COVID-19 at St. Michael's Hospital Li Ka Shing Knowledge Institute (38 Shuter St, Toronto)
• Women's College Hospital will also be a COVID-19 Community Assessment Centre site soon (76 Grenville St, Toronto).
WSIB ONTARIO – verbal direction from the WSIB (Mainline & Rouge Bases)
Follow the Public Health directives and self quarantine
File a WSIB FORM 6 and upload it electronically or mail it to the WSIB https://www.wsib.ca/sites/default/files/2019-02/0006a_fs_09_15.pdf
Contact the WSIB directly by phone and explain that you are a cabin crew member who has filed a FORM 6 but cannot file the FORM 8 yet as you are in quarantine
After the quarantine period has ended or testing positive for COVID-19 have your doctor file a FORM 8 https://www.wsib.ca/sites/default/files/2019-02/0008a_08_11_fs_rv_09_18.pdf
Provide a copy of FORM 8 immediately to Air Canada Base Management, retain a copy for your records
If you are having difficulty getting an appointment with a doctor or clinic to have FORM 8 completed call the WSIB immediately and seek directive
Continue to keep the WSIB updated on your situation if you have filed a claim
You have six months from the date of the accident or occupational disease, from the time you learn of the diagnosis to file a claim
Workplace Safety & Insurance Board
200 Front Street West
Toronto, Ontario M5V 3J1
Telephone: 416-344-1000
Toll free: 1-800-387-0750
https://www.wsib.ca/en/contact-us
WSIB COVID-19 Update
https://www.wsib.ca/en/novel-coronavirus-covid-19-update
THIS IS WHAT WE KNOW TODAY, as the situation is rapidly changing:
FIRST - Follow Public Health Guidelines
If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please contact or your local public health unit.
Health link British Columbia 811
Health Link Alberta 811
Telehealth Ontario1-866-797-0000
Gouvernement du Québec1 877 644-4545
YVR Base
BC CENTRE FOR DISEASE CONTROL
http://www.bccdc.ca/health-info/diseases-conditions/covid-19
HEALTH LINK BC
https://www.healthlinkbc.ca/health-feature/coronavirus-disease-covid-19
BC COVID-19 Symptom Self-Assessment Tool
https://covid19.thrive.health/British Columbians can call 811 for free from anywhere in the province to speak with a registered nurse about their health, including the novel coronavirus and COVID-19. The hotline is for anyone who suspects they have the illness, are showing symptoms related to COVID-19.
Hotline 1-888-COVID19 or 1-888-268-4319, between 7:30 a.m. to 8 p.m. every day, for the latest information on travel recommendations, social distancing, and supports and resources available from the provincial and federal governments.
YYC Base
HEALTH SERVICES ALBERTA
https://www.albertahealthservices.ca/topics/Page16944.aspx
SELF ASSESSMENT TOOL ALBERTA
https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx
HEALTH LINK ALBERTA
https://www.albertahealthservices.ca/assets/healthinfo/link/index.html If you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home and call Health Link 811. If you are not seriously ill, do not go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first. Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.
YUL Mainline & Rouge Bases
Gouvernement du Québec
Santé Montréal
https://santemontreal.qc.ca/en/public/coronavirus-covid-19/
If you think you have COVID-19 infection, call 1 877 644-4545 (toll free) first. A nurse will assess your situation and recommend what to do next. If a medical consultation in a specialized COVID-19 clinic is required, the nurse will book an appointment for you. If your state of health indicates that you require hospitalization, the Jewish General (adults) and Sainte-Justine’s (children) are the hospitals designated to treat confirmed cases.
SECOND - How to file a Workplace Insurance Claim due to COVID-19 exposure?
WORKSAFE BC filing a claim in British Columbia
https://www.worksafebc.com/en/claims/report-workplace-injury-illness
Report a workplace injury or disease
Call Teleclaim @ 1-888-WORKERS (1.888.967.5377)
WORKERS COMPENSATION BOARD ALBERTA - Filing a claim in Alberta
https://www.wcb.ab.ca/claims/report-an-injury/for-workers.html
CNESST - Filing a claim in Quebec (Mainline & Rouge Bases)
https://www.cnesst.gouv.qc.ca/salle-de-presse/Pages/coronavirus.aspx?utm_source=CNESST&utm_medium=Carrousel-accueil&utm_campaign=Vous_avez_des_questions_sur_le_coronavirus_(COVID-19)
THIRD – Continue to follow Air Canada Sick Leave Policy and monitor Communications
Air Canada COVID-19 UPDATE
Please pay attention to your health at all times and remain in communication with your Wellness Team. If you develop fever, cough, or have difficulty breathing, please seek guidance from your health provider and if directed to do so, self-isolate to be excluded from working flights until cleared.
We have a through and immediate process that we use to notify you if you have been on a flight with a confirmed COVID-19. We provide you with clear guidance and remove you from your flights with pay for up to 14 days beginning on the date you were exposed to a confirmed passenger. We remain fully committed to this process that helps limit the virus spread, protects privacy and ensures that you are made aware as soon as possible of any possible exposure.
Air Canada Network route suspensions
Please continue to check for the most up-to-date route suspension information. https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2020/china-travel.html
Air Canada Mainline Sick Leave Policy E-Pub
Home > About You > Performance and Expectations > Attendance
Air Canada Rouge Sick Leave Policy E-Pub
Acaeronet > Rouge > Manuals-Forms > Cabin Safety and Inflight Service > ePub
COVID-19 & The Wage Indemnity Program (WIP)
For all COVID-19 only related claims Manion/SSQ will require the attached form be completed instead of the Attending Physician Statement. This is in an effort to decrease the demands of the health care system. We still require the Claimants and Employer statement of earnings to be completed as well. Note: the Employer’s statement is sent to Manion automatically after day 15 from your first flight missed. The attached form is only for COVID-19 cases and is to be filled out by the member and submitted to Manion for processing should you continue to be off work after 14 days from your first flight missed.
NOTE: There are 3 different types of elimination periods - Sickness, Hospital or Accident. For our WIP plan they all have a 14-day waiting (elimination) period. SSQ has asked us to use the hospital elimination period for any COVID-19 related claims. Members don’t actually have to be hospitalized, It just means that for COVID-19 cases members may use this form hat they are required to fill out rather than your physician.
We have been advised by SSQ to use this hospital elimination period/form of 14 days for all COVID-19 claims. Most cases shouldn’t extend beyond the 14-day elimination period, however if you continue to be disabled, then you must apply for WIP. Manion will also need a copy of the blood work, sputum test or any other acceptable medical evidence confirming the diagnosis as determined by your physician. Manion can request this on the member’s behalf or you can send it in for review if you have that information on hand.
WIP will not be covering cases for people who are NOT sick and are in self quarantine as prevention.
NOTE: For those that are in quarantine from the Company's directive, this falls under a work related claim.
Please note, to ensure your application is received during this fluid movement and possible shut down of business, it is best that you email your WIP application form to Manion at acclaims@manionwilkins.com.
For regular WIP claims the usual WIP application found on the www.accomponent.ca website is to be used.
COVID-19 And Your Short Term Disability Program
Considering the latest developments on COVID-19, SSQ Insurance has revised its position.
Short-Term Disability benefits
All disability claims related to COVID-19 will be treated in accordance with the terms of your short-term disability plan.
Is an employee in quarantine covered by the Short-Term Disability benefits?
In cases where the insured person presents incapacitating symptoms of COVID-19, SSQ Insurance will cover the disability, as per the rules of your contract.
Do we need to provide all the documentation normally requested?
In order to limit the traffic in clinics and hospitals, SSQ Insurance will accept the simplified form as medical information.
NOTE: All Policy Booklet information can be accessed on the Air Canada Component of CUPE web site www.accomponent.caor on the Mobile App.
Manion, Wilkins & Associates
Plan Administration
626-21 Four Seasons Place
Etobicoke, Ontario
M9B 0A6
Switchboard: 416-234-5044
Toll Free Line: 1-800-663-7849
Fax: 416-234-0127
Contact Centre: 1-866-532-8999
For all COVID-19 only related claims Manion/SSQ will require the attached form be completed instead of the Attending Physician Statement. This is in an effort to decrease the demands of the health care system. We still require the Claimants and Employer statement of earnings to be completed as well. Note: the Employer’s statement is sent to Manion automatically after day 15 from your first flight missed. The attached form is only for COVID-19 cases and is to be filled out by the member and submitted to Manion for processing should you continue to be off work after 14 days from your first flight missed.
NOTE: There are 3 different types of elimination periods - Sickness, Hospital or Accident. For our WIP plan they all have a 14-day waiting (elimination) period. SSQ has asked us to use the hospital elimination period for any COVID-19 related claims. Members don’t actually have to be hospitalized, It just means that for COVID-19 cases members may use this form hat they are required to fill out rather than your physician.
We have been advised by SSQ to use this hospital elimination period/form of 14 days for all COVID-19 claims. Most cases shouldn’t extend beyond the 14-day elimination period, however if you continue to be disabled, then you must apply for WIP. Manion will also need a copy of the blood work, sputum test or any other acceptable medical evidence confirming the diagnosis as determined by your physician. Manion can request this on the member’s behalf or you can send it in for review if you have that information on hand.
WIP will not be covering cases for people who are NOT sick and are in self quarantine as prevention.
NOTE: For those that are in quarantine from the Company's directive, this falls under a work related claim.
Please note, to ensure your application is received during this fluid movement and possible shut down of business, it is best that you email your WIP application form to Manion at acclaims@manionwilkins.com.
For regular WIP claims the usual WIP application found on the www.accomponent.ca website is to be used.
COVID-19 And Your Short Term Disability Program
Considering the latest developments on COVID-19, SSQ Insurance has revised its position.
Short-Term Disability benefits
All disability claims related to COVID-19 will be treated in accordance with the terms of your short-term disability plan.
Is an employee in quarantine covered by the Short-Term Disability benefits?
In cases where the insured person presents incapacitating symptoms of COVID-19, SSQ Insurance will cover the disability, as per the rules of your contract.
Do we need to provide all the documentation normally requested?
In order to limit the traffic in clinics and hospitals, SSQ Insurance will accept the simplified form as medical information.
NOTE: All Policy Booklet information can be accessed on the Air Canada Component of CUPE web site www.accomponent.caor on the Mobile App.
Manion, Wilkins & Associates
Plan Administration
626-21 Four Seasons Place
Etobicoke, Ontario
M9B 0A6
Switchboard: 416-234-5044
Toll Free Line: 1-800-663-7849
Fax: 416-234-0127
Contact Centre: 1-866-532-8999
Operational Updates
Medical Service and Testing for Coronavirus
The Union is well aware that services are being denied due to our work and industry being regarded as “dangerous”. We are keeping track of this and sharing this with the Company. Please reply to this email if you have been placed in a denied treatment position. We need to know the date, city and facility name.
Profit Sharing Payment
We have had many members reach out about their 2019 Profit Sharing payment if they were to take a Special Leave of Absence for the April 2020 block month. The payment is scheduled for your April 17th cheque and if you were on the payroll for the March 2020 block month you will receive the payment regardless of your status in April. Taking an SPLOA for April will not prevent you from getting the payment on your April 17th cheque.
Protective Equipment
The Company has committed to increasing the supply of gloves, masks, and sanitizing wipes onboard with an additional supply for return crew clearly labeled and stored in locked carts. We still encourage you to wear gloves and face masks always including time in the airport. The company sent out a memo regarding the fact that they will now be provisioning 1 N95 respirator per crew member, gowns and thermometers at the comm centre. Check Globe messages for the most up to date information.
Your health and safety representatives want to set the record straight. These changes did not happen overnight and represents a long, long serious disagreement by the Union, its health and safety representatives, and its members.
It was only after many public calls for increased personal protection equipment onboard, many outreaches to the press, many conversations with Company representatives and the courageous efforts of certain members who stood up for their workers' rights that change happened.
You may have noticed a posting in your crew centre as of Friday evening notifying employees of a finding of DANGER from Transport Canada regarding social distancing onboard the aircraft. This follows the investigation of multiple work refusals. The decision reads:
Requiring Flight Attendants to come frequently into close proximity with passengers during the COVID19 outbreak, in order to provide regular service, with no possibility of social distancing presents a serious threat to their health.
Therefore, you are HEREBY DIRECTED, pursuant to paragraph 145(2) (a) of the Canada Labour Code, Part II, to alter the activity that constitutes the danger immediately.
The company has since announced a reduction in service onboard, and that an N95 respirator will be provided to crew. However, the Union has been advised by the Company there will be more masks available this week for those who need replacements. The Union acknowledges these efforts but feels that there is much more that needs to be done to protect our members.
The Union demands that the employer provide our crews with the full gamut of PPE required to safely conduct their duties and, in doing so, take care of our customers by:
Providing the regulatory-required fit testing to ensure N95 respirators are correctly sized to our members, ensuring maximum protection.
Establishing an opportunity for on-site training to assist employees with understanding the do’s and don’ts of donning and removing this PPE.
Providing a clear explanation of when the N95 respirator provides maximum benefit.
Provide crew with the proper storage and advice should the mask get crushed.
Provided clearer guidance on how to assess end of usefulness since these respirators are not good for unlimited use, even if not soiled.
Remind employees that the front of the respirator should never be touched to prevent contamination of the hands.
Establish a clear process for the replacement of N95 respirators.
Make clear that proper donning and removal procedures must be exercised regardless of how short a period the respirator is off the face.
Providing the additional universal precautions equipment that is crucial to full protection over and above what is contained in the UPK kits - including additional eye visors and full-sleeve smocks which are used by other professionals when in close proximity to persons suspected of contagious disease.
The Union’s position is that this PPE should remain a staple of our onboard personal protective equipment ALWAYS so that we never have to put ourselves at risk for weeks on end in the future. We must NEVER turn our backs on this hazard.
Onboard Service
The Company has made some modifications to onboard service. The Union’s position is that onboard services should cease, and passengers be provided with beverages and snack boxes upon boarding. Please check Globe messages for the most up to date service modifications.
Medical Service and Testing for Coronavirus
The Union is well aware that services are being denied due to our work and industry being regarded as “dangerous”. We are keeping track of this and sharing this with the Company. Please reply to this email if you have been placed in a denied treatment position. We need to know the date, city and facility name.
Profit Sharing Payment
We have had many members reach out about their 2019 Profit Sharing payment if they were to take a Special Leave of Absence for the April 2020 block month. The payment is scheduled for your April 17th cheque and if you were on the payroll for the March 2020 block month you will receive the payment regardless of your status in April. Taking an SPLOA for April will not prevent you from getting the payment on your April 17th cheque.
Protective Equipment
The Company has committed to increasing the supply of gloves, masks, and sanitizing wipes onboard with an additional supply for return crew clearly labeled and stored in locked carts. We still encourage you to wear gloves and face masks always including time in the airport. The company sent out a memo regarding the fact that they will now be provisioning 1 N95 respirator per crew member, gowns and thermometers at the comm centre. Check Globe messages for the most up to date information.
Your health and safety representatives want to set the record straight. These changes did not happen overnight and represents a long, long serious disagreement by the Union, its health and safety representatives, and its members.
It was only after many public calls for increased personal protection equipment onboard, many outreaches to the press, many conversations with Company representatives and the courageous efforts of certain members who stood up for their workers' rights that change happened.
You may have noticed a posting in your crew centre as of Friday evening notifying employees of a finding of DANGER from Transport Canada regarding social distancing onboard the aircraft. This follows the investigation of multiple work refusals. The decision reads:
Requiring Flight Attendants to come frequently into close proximity with passengers during the COVID19 outbreak, in order to provide regular service, with no possibility of social distancing presents a serious threat to their health.
Therefore, you are HEREBY DIRECTED, pursuant to paragraph 145(2) (a) of the Canada Labour Code, Part II, to alter the activity that constitutes the danger immediately.
The company has since announced a reduction in service onboard, and that an N95 respirator will be provided to crew. However, the Union has been advised by the Company there will be more masks available this week for those who need replacements. The Union acknowledges these efforts but feels that there is much more that needs to be done to protect our members.
The Union demands that the employer provide our crews with the full gamut of PPE required to safely conduct their duties and, in doing so, take care of our customers by:
Providing the regulatory-required fit testing to ensure N95 respirators are correctly sized to our members, ensuring maximum protection.
Establishing an opportunity for on-site training to assist employees with understanding the do’s and don’ts of donning and removing this PPE.
Providing a clear explanation of when the N95 respirator provides maximum benefit.
Provide crew with the proper storage and advice should the mask get crushed.
Provided clearer guidance on how to assess end of usefulness since these respirators are not good for unlimited use, even if not soiled.
Remind employees that the front of the respirator should never be touched to prevent contamination of the hands.
Establish a clear process for the replacement of N95 respirators.
Make clear that proper donning and removal procedures must be exercised regardless of how short a period the respirator is off the face.
Providing the additional universal precautions equipment that is crucial to full protection over and above what is contained in the UPK kits - including additional eye visors and full-sleeve smocks which are used by other professionals when in close proximity to persons suspected of contagious disease.
The Union’s position is that this PPE should remain a staple of our onboard personal protective equipment ALWAYS so that we never have to put ourselves at risk for weeks on end in the future. We must NEVER turn our backs on this hazard.
Onboard Service
The Company has made some modifications to onboard service. The Union’s position is that onboard services should cease, and passengers be provided with beverages and snack boxes upon boarding. Please check Globe messages for the most up to date service modifications.
