(905) 676-4352
sante.health@local4092.ca
Room EBS121 Ground level in the hallway by the elevator.

Michelle Duhaney - Chair
michelled@local4092.ca

Meaghan Mroczek-Porato
meaghan@local4092.ca

Alison Macdonald - Ad Hoc
alison@local4092.ca

Check out our latest bulletins below.
You can find other forms and documents in the member resources section here.

Our Mandate
We are here to keep our workplace safe and healthy.
As your Health and Safety Representatives, we sit on the Workplace Health and Safety Committee (WPC). The WPC addresses health and safety issues. We work jointly with the company to provide them with recommendations to prevent injuries and illnesses. (Canada Labour Code, Part II, 135).
The Health Safety Chair sits on both the WPC and the Policy Committee (PC). The PC is made up of the Health and Safety Chairs of each base and employer representatives. It ensures there is health and safety policy consistency across the bases. (Canada Labour Code, Part II, 134.1).
We are governed by the Canada Labour Code (CLC), the Aviation Occupational Health and Safety Regulations (AOSH), and the Canada Occupational Health and Safety Regulations (COHS).

We are here to help you!

Canada Labour Code, Part II
Three Basic Rights of Workers in Canada:
1.Right to Know:
a.Right to be informed of known or likely hazards in the workplace.
2.Right to Participate:
a.Right to report hazards and suggest safe alternatives to the employer.
3.Right to Refuse:
a.Right to refuse dangerous work that could put your health and safety or your colleagues' at risk.

Duties of Employers:
"Every employer shall ensure that the health and safety at work of every person employed by the employer is protected," (Canada Labour Code, Part II, 124).

Duties of Employees:
"Use personal protective equipment;
"Follow health and safety procedures;
"Take reasonable precautions;
"Report hazards, incidents, and contraventions to the Canada Labour Code.
(Canada Labour Code, Part II, 126(1)(a)(b)(c)(g)(h)(j))

Email injury@accomponent.cato get an email bounceback with the following information.

We urge you to take the time you need to be well!

It is crucial that you report your illness or injury regardless of whether you feel the need to book-off or not. Report it if you feel unfit for duty due to a work-related injury or illness, even if you are on days off. This allows the joint Workplace Health and Safety Committee to conduct a Hazardous Occurrence Investigation and Report, in accordance with the Canada Labour Code and the Canada Occupational Health and Safety regulations. In turn, we can find ways to prevent similar injuries or illnesses from recurring. Help your Union and your Workplace Health and Safety Committee help you!

If you are ill or injured because of work, you can report it through either the Work-Related Injury/Illness eReport or the paper-based ACF32-8 Flight Attendant Injury/Accident Report. The eReport can be found at sims.aircanada.ca or on ACaeronet under Safety > Submit a Safety Report/SIMS > eReports > New eReport > Work Related Injury/Illness. Whereas, the paper-based report is available in the crew centre or by e-mailing us (E: sante.health@local4092.ca); you can scan and e-mail or fax the report to your Occupational Health and Safety Manager (E: lauren.bordynuik@aircanada.ca / T: 905-676-2347 / F: 905-676-4543).

If you feel this illness or injury was caused by something that can be changed, you can report it through either the Health and Safety Complaint eReport or the paper based ACF32 Employee Safety & Health Concern Form.

Be aware that the Union is not always provided a copy of your reports.

Follow the steps below for any work-related injury or illness if you must book-off due to a work-related illness or injury which can include trauma from a work-related incident. If you are simply reporting an injury which requires medical assistance, follow the same steps and disregard booking-off/on and modified duties.

1. Complete and submit either the Work-Related Injury/Illness eReport or the ACF32-8 Flight Attendant Injury/Accident Report, if you have not already done so.

2. Call Crew Scheduling to book off as “Injury on Duty.”

3. Obtain medical attention as soon as possible to file your Workplace Safety and Insurance Board (WSIB) claim. If your doctor is unavailable, visit a clinic.

4. Advise the doctor that this is an “Injury on Duty.”

a. The doctor will complete the WSIB Form 8 Health Professional’s Report and submit it to WSIB to file your claim.

b. The doctor will provide you with Page 2 of Form 8, which you must scan and e-mail, or fax, to your IFS Return to Work Manager (E: Ifs.Wellnesseast@aircanada.ca / F: 905-676-4543).

c. **If you live in Quebec, follow the same general process but through la CNESST (https://www.cnesst.gouv.qc.ca/fr). For assistance with the CNESST process, contact cnesst.scfp@gmail.com.

5. Your doctor, or specialist, must complete a Functional Abilities Form (FAF) and submit it to WSIB.

a. The FAF should be completed at each follow-up appointment, as your limitations change during your rehabilitation.

6. Your IFS Crew Productivity Manager’s office will e-mail your Air Canada account within 24-hours of receiving your report. They will offer you modified duties within your limitations.

a. **PLEASE NOTE** You must accept the offer otherwise your WSIB claim may be denied. If you are concerned regarding the proposed modified duties contact your CUPE Workers Compensation Committee representative (E: office@local4092.ca / T: 905-676-4293)

b. Respond immediately to the request, in writing, that you are “willing to accept the offer of modified duties within the limitations set out in Form 8 and the Functional Abilities Form.”

c. Retain a copy of all correspondence with the IFS Crew Productivity Manager’s office.

7. Complete the WSIB Form 6 Worker’s Report of Injury/Disease (https://eservices.wsib.on.ca/portal/server.pt/community/eform_6/209); otherwise, WSIB will contact you for additional information.

8. If you believe your absence will be for more than 7 days, apply to the Wage Indemnity Plan (WIP). This is in addition to your WSIB claim. WIP protects your wages if your WSIB claim is denied.

a. We recommend providing the WIP forms to your doctor during your initial appointment, to avoid additional visits.

a. If your doctor already completed WSIB Form 8, you can provide a copy of it with your WIP application instead of getting your doctor to complete the WIP Attending Physician Statement (Page 2 of the WIP form).

b. For more information regarding WIP contact your WIP Committee representative (Patricia Eberley E: eberleywip@accomponent.ca / T: 1-877-411-3552 ext. 258) or visit http://local4092.ca/Member_Resources-WIP.html

c. The address above is where you can find and print the WIP application and instructions.

9. Once you are cleared by your doctor to return to regular duties, contact the Air Canada Occupational Health Services (T: 905-676-2400 IFS E-mail E: medical.clinic.yyz.ifs@aircanada.ca On Weekends E: medical.ifs.weekend@aircanada.ca)

a. Advise them that you sustained a “Lost Time Injury on Duty” and that you are cleared to return to work by your doctor.

b. Once you are cleared by the Occupational Health Services, call Crew Scheduling to book back on.

10. If you were absent for more than 7 days, and were cleared by the Occupational Health Services, you must contact Planning to advise them that you are on “Active Status” and to be re-instated onto the regular payroll. You do not have to contact them if you were booked off for less than 7 days.

We know this can be confusing. We are available to you if you need any clarification or assistance during the process. Your CUPE Local 4092 Health and Safety team members are there to help you.

Remember to keep a copy of all documents and correspondence.

Take good care of yourself.

This message serves to walk you through the Health and Safety Complaint process. It is a
part of the Internal Complaint Resolution Process, which is protected by the Canada
Labour Code. It is a non-punitive way to address health and safety concerns in the
workplace.
Whenever a situation occurs that could affect your health and safety at work, it is your
responsibility as an employee under the Canada Labour Code, to advise the company.
You can do it through Health and Safety Complaint eReport or the paper-based ACF32
Employee Safety & Health Concern Form.
The eReport can be found at sims.aircanada.ca or on ACaeronet under Safety > Submit a
Safety Report/SIMS > eReports > New eReport > Health and Safety Complaint. Whereas,
the paper-based report Whereas, the paper-based report is available on the CUPE Local
4092 website under Member Resources > Contract, Forms & Documents > Occupational
Health and Safety Forms; you can scan and e-mail or fax it to your Occupational Health
and Safety .
For the eReport:
We recommend typing out your concern in Word or in the body of an e-mail to ensure
you do not lose your work if there is a glitch in the system. You can copy and paste your
concern into the online complaint when you are ready.
1. Log in (twice) using your Air Canada credentials;
2. Agree to the conditions of access;
3. Select the eReport tab at the top;
4. At the bottom right, under the New eReport menu, scroll down to select the
Health and Safety Complaint;
5. Complete the form with as much information as possible, click through the tabs
for each section;
a. Do not forget the boxes at the top;
b. Do not forget to "Set Department" to "IFS"
6. To continue your eReport later, select "Save Draft;"
7. To finish your eReport and submit it, select "Submit."
If you encounter any glitches, take a screenshot (usually CTRL + PRT SC or CRTL + FN +
PRT SC) and send it to us and your Occupational Health and Safety Dec-21 Page 2 of 2
soriana.nonchhom@aircanada.ca). We will follow-up.
You should receive a response from the company within 30 days. If you do not receive a
response within that time, let us know and we will follow-up. Once you receive the
response, follow the link to indicate whether the response resolves your concerns. If it
does not, you can escalate it to the second step, where it will be investigated by the
Workplace Health and Safety Committee (WPC) of which we are a part. Indicate the
reason(s) why the response does not resolve your concern. Once the investigation is
complete, you will receive a response from the WPC. Again, you have the option to
decide if the response resolves your concerns. If it does not, you can escalate it to
Transport Canada to be investigated by a Health and Safety Officer. The same process
can be found in the FAM 2.20.2 Internal Complaint Resolution Process.

Reporting Health & Safety Complaints & the Right To Refuse Dangerous Work
Right to Know, Right to Participate, Right to Refuse

It is highly advised, if possible, to file a health and safety complaint and follow up via email with a manager to attempt to resolve your concern PRIOR to arriving at work. This does not reduce or remove your right to refuse dangerous work. What it does is provide the employer extra time to try to fix the issue at the root of your concern, which is beneficial to everyone.

You can file a health and safety complaint by logging into ACAeronet > Safety > Submit a report/SIMS at Mainline or by logging into AQD at Rouge.

The company may be experiencing a high volume of reports, so we suggest following up with a manager regarding your formal complaint via phone or email

Please take note:

YOU NEED TO BE AT WORK TO REFUSE and it needs to be in good faith.
STEP 1 is between yourself and the company - As per the Canada Labour Code the Union will not be present at this stage.
STEP 1 does not go on indefinitely. If the company is unable to resolve your concern and you still believe you’re in danger you may move on to step 2 at which point your union H&S reps will be involved alongside their management colleagues from the joint H&S committee (see bulletin mentioned below for details).
NO ONE except for a safety official from Transport Canada or Employment Social Development Canada can tell you there is no danger (including making a decision about imminent or serious threat). Nor can anyone except such an official force you to go back to work.
You cannot be threatened or disciplined.
You do not lose pay (reassignment may apply)
You have a right to be present for every part of the investigation including any conversations with other departments and any experts.

Details can be obtained by sending a blank email to rtr@accomponent.ca. We recommend that it be consulted in conjunction with the information in your manual at the end of chapter 2.

Throughout the COVID-19 experience we have received many emails asking what we are doing to address this virus at the Health and Safety Committee level. Our answer has been consistent: “We’re doing what the reports show we should be doing. Have you filed a health and safety complaint?” The answer is almost always NO.

This needs to change.

We will not forward emails addressed to the union to the company, or screenshot social media posts. In many cases we cannot even discuss these without identifying our members. This would be a massive breach of trust and confidentiality. What’s on FB stays on FB enjoy all the likes ..

This is why we need reports. They are submitted directly to the company, so we know we can refer to them and work off of them. They’re also trackable and generate crucial stats that carry a lot more weight when recommending a change to senior management than “things we heard on FB”.

Take a few minutes to give your committees the tools they need to represent you. If you have time to post on Facebook, or Yammer, or to write an email you have the time to file a formal report.

Here’s how to send a health and safety complaint e-report:

MAINLINE:

ACAeronet > Safety > Submit a report/SIMS
You will pass through two login screens
Click on the e-report tab in the top left of the screen
Select health and safety complaint from the menu on the right
A pop-up will appear
Remember to use your Air Canada email address
Before clicking “submit” verify the “set department” button just to the left and ensure IFS DEPARTMENT is selected.
We suggest typing the text of your complaint in a blank email so that it isn’t lost if there is a problem submitting.
If you are an in-charge, you may file your health and safety complaint on your iPad.
Your union H&S reps will be able to see your report in the safety system but send us an email to let us know you’ve submitted it with the report reference number.

If you’re having trouble with e-reporting reach out to us. We’ll be happy to assist and/or to put you in touch with the correct manager.The Three Fundamental Health & Safety Rights

The Canada Labour Code Part II provides three fundamental rights to all employees covered by federal health and safety legislation. The law also protects employees from discipline when exercising their safety rights and/or duties as long as they act in good faith. This applies to all employees regardless of any probationary period.

Remember these three rights. They'll keep you and your colleagues safe when put to practice.

1. The right to know

Never feel silly to ask a question. It is your legal right to know about anything that could affect your health & safety in the workplace.
The Federal Labour Program explains it like this:

Through the provisions of the Code, employees have the right to be informed of known or foreseeable hazards in the work place and to be provided with the information, instruction, training and supervision necessary to protect their health and safety.

This right to know is strengthened by ensuring that the methods of communication are appropriate for all employees, including employees with special needs.

Through their health and safety committees or representatives, employees are given the right to have access to government or employer reports relating to the health and safety of employees, but do not have access to medical records of any person except with that person’s consent.

2. The right to participate

You participate by filing reports, health and safety complaints, and by being present for all elements of an investigation in a work refusal. You also participate by following the standard operating procedures provided by the company, which are intended to promote safety in the workplace. If you choose to refer a health and safety complaint to your local workplace health & safety committee, your Union representatives then participate on your behalf.

Remember that it is both your right and also your duty to participate by reporting all hazards, potential hazards and accidents/occupational illnesses to the company. It is much harder for the company to inform employees of hazards and for it to eliminate them, and for health and safety committees to do their work if they aren’t reported!

3. The right to refuse dangerous work.

Under the Canada Labour Code Part II, employees have the right to refuse dangerous work without risking or losing their wages and without fear of discipline as long as the refusal is made in good faith, and subject to certain conditions including measures to prevent placing other people at risk.

Air Canada Component of CUPE Health and Safety Committee
CUPE Health and Safety
Canadian Centre for Occupational Health and Safety
Workplace Safety and Insurance Board (WSIB)
Canadian Mental Health Association
Cosmic Radiation
Flight Attendant Drug and Alcohol Program (FADAP)
Global Cabin Air Quality Executive
Canada Labour Code
Aviation Occupational Health and Safety Regulations
Canada Occupational Health and Safety Regulations
Radiation: Oxford Journals